FAQs

When the lantern illuminates, the sensor will light up in a specific colour. This colour indicates the current mode.

A green light on the sensor means the lantern is set to PIR Mode (motion-activated).

PIR stands for Passive Infrared Radiation. In this mode, the lantern will illuminate at full brightness for 60 seconds when it detects motion.

A blue light indicates the lantern is set to P-Lux Mode (combined dusk + motion sensor).

P-Lux Mode combines PIR and Photocell functions. At dusk, the lantern provides a low-level light. When motion is detected, it brightens to full illumination for 60 seconds, then returns to low-level lighting. It turns off completely at dawn.

A red light shows that the lantern is set to Photocell Mode (dusk-to-dawn operation).

In Photocell Mode, the lantern turns on at full brightness automatically at dusk and remains on until dawn.

From Autumn 2025 onwards, all P-Lux lanterns will use a dimmable LED E27 lamp.

Older models used an integrated LED lamp – This is a lampless fitting, and trying to remove this will damage the product and void your warranty.

If you are ever unsure, please contact [email protected].

The PIR sensor has a detection range of approximately 6 meters. This range may vary depending on installation height, environmental lighting, weather and placement.

To switch modes:

Turn the power off and on within 2 seconds.

The sensor will light up in the new mode’s colour to indicate the change.

Watch our P-Lux Lantern Video for a visual representation on how to change the mode setting on the lantern – Here.

First, ask your installer to check the unit’s wiring.

If the issue persists, please contact us at [email protected].

Check whether the installation area is too bright or near external light sources (e.g., streetlights). Repositioning the lantern to a darker or less exposed area usually resolves the issue.

This may be caused by:

Installation height (too high or too low)

The angle of motion relative to the sensor

Interference from other light sources

Before testing the lantern, please cover the photocell with a dark cloth so the light is not interfering with the PIR Sensor. Try repositioning the lantern at a different height or angle to improve performance.

Possible causes:

Wiring issue: Turn the unit off for a few seconds and back on.

Sensor placement: If installed too low, the PIR sensor may be constantly triggered. Try mounting the lantern higher.

If the issue continues, contact [email protected].

False triggers may occur due to:

Poor positioning (e.g., near moving objects or external lighting)

Strong winds, this is typically a temporary issue. If it persists, turn the lantern off at the switch.

Make sure:

The lantern is switched on

The fuse is not blown

If power is confirmed and the issue remains, please contact [email protected].

ECO800: Yes, these downlights are dimmable as standard.

PRO800: This is optional, we offer a standard or dimmable driver with the PRO800. When ordering ensure that the correct product is added to your basket. The SKU ends in S for Standard and D for Dimmable with this product, and can be seen when selecting your product and in the basket at checkout.

We Recommend using a GL dimmer switch (GL-350 or the GL-353) to ensure quality performance.
Please Contact [email protected] if you are using a different switch for compatibility.

1.Switch off the power.

2.Gently pull down the bezel until the springs are visible.

3.Grip alternate springs and ease the unit out of the ceiling.

4.Once the head is free, locate the driver and mains connector.

5.Press the clip and separate the connectors.

6.Connect the new downlight until it clicks into place.

7.Feed the connector back into the void and reposition the springs upwards.

8.Push the unit back into the ceiling and release the springs carefully.

9.Switch the power back on to test.

You can watch a tutorial on how to do this here.

All of our downlights have a 2-year warranty.

ECO800: 850lm – Full specification of the ECO800 can be found on our product datasheet which can be found here.

PRO800: 825lm – Full specification of the ECO800 can be found on our product datasheet which can be found here.

Yes, these downlights have efficiency greater than the required 105lm/W.

ECO800: The cut out is 70mm and the ceiling void depth is 55mm.

PRO800: The cut out is 70mm and the ceiling void depth is 60mm.

The ECO800 is available in 3000K Warm White or 4000K Cool White. Currently, it is not possible to change the colour temperature of the downlight.

The Available colours are White, Black, Brushed Aluminium and Chrome.

They are available to be purchased here.

1. Identify and Power Off: Identify the downlight you are changing and ensure the power is turned off.

2. Pull Down the Bezel: Gently pull down the bezel.

3. Access the Springs: When you can see the springs, place your thumb and fingers around alternate springs.

4. Remove Downlight Head: Continue pulling down carefully until the downlight head is out of the ceiling, and gently release the springs.

5. Remove Old Bezel: Once the head of the downlight is out, grab onto the bezel and twist anti-clockwise to take the bezel off.

6. Attach New Bezel: Grab your replacement bezel, line it up with the slotted area, and twist clockwise to lock it in place.

7. Reinsert Downlight: Position the springs so they are facing upwards.

8. Secure Unit: Continue moving the downlight into the hole until the springs are in the ceiling.

9. Finish: Carefully release the springs.

Replacement bezels can be bought here.

The lamps have been rated for 50,000 hours

Yes, they have 30 Minutes Metal Web & I-joists and 60 Minutes Solid Timber rating with Warrington Fire.

If you would like to know anymore additional information please contact [email protected].

Yes, they are acoustically rated with BRE.

Yes, they are acoustically rated for air tightness with BRE.

ECO800: 45°

PRO800: 40°

In order to ensure the alarms are not contaminated the following guidance should be followed.

• Once installed you must keep the blue dust cover on until handing over the property – this is to stop any plaster dust, paint, general dust or carpet fibres getting into the alarm.

• The blue covers must only be removed during the final checks of the property or by the homeowner upon moving in.

• Removing the covers early increases the risk of contamination and false triggers, resulting in the fitting requiring replacement and voiding its warranty.

The “A” indicates that an alarm is the latest model in the range. It has been designed to interlink with our new Multi-sensor, Test Switch although extremely similar, These updated versions are built differently from earlier models and are not compatible with alarms that do not carry the “A”.

Please check the product SKU before placing an order.

Each alarm must be replaced with the exact same model. For example, if your existing unit is a P101, it must be replaced with a P101. A P101A will not interlink, will not fit the original base plate, and cannot be used as a substitute. The same applies in reverse, and also for the P102 range.

1. Locate the release catch on the alarm head.

2. Press the catch so the alarm head drops down.

3. Twist the alarm head to remove it from the backplate.

4. Take the new alarm head and line it up with the existing backplate.

5. Push the new unit into the fitting.

6. Close the alarm until you hear a click, confirming it’s secure.

7. Test your alarms to ensure they are interlinked and working correctly.

To replace the battery in the alarm, follow the steps above (How do i change my alarm and install my replacement alarm?) to take the head of the unit off from the backplate. Identify the 9V battery at the bottom of the alarms head and remove the old one, replace with the new battery pushing the red tab in. Then line the head back up with the backplate and connect the alarm back onto the wall, this will make a clicking sound, so you know it has connected. Test the alarm by holding in the test button and all the alarms in your house should trigger. If the alarm continues to beep and flash every 40 seconds, please contact [email protected].

1.Test the alarm directly
Press and hold the test button for 3 seconds.

If the alarm makes no sound, contact [email protected].

2.If the alarm sounds but doesn’t trigger the others,
Remove the alarm head and check the model number.

If the model number does not match the other alarms in your system, contact your installer to replace it so all units are the same version.

If the model number matches but the alarm still doesn’t activate the others, contact [email protected].

This is an indication of a low battery, follow the steps to remove the top of the alarm and change the 9V battery inside the unit.

Overtime our Alarms can naturally collect dust, which can result in false triggers.

To rule this out, Please hoover and clean around the faceplate of the alarm. If the unit is still false triggering, please contact [email protected]

Your Alarms should be cleaned monthly, GL recommends dusting and hoovering around your alarms on a monthly basis.

When one alarm false triggers it will activate all interlinked alarms. The false triggering alarm can be identified as the alarm that flashes every second, whereas all other alarms will flash every two seconds. Move on to next step to resolve.

Your alarms should be tested on a weekly basis, this can be done by holding the test button in to trigger the alarms, and checking all units are going off.

If you have our latest version of alarms and our Fire alarm control switch (P109A) installed, simply press the test button to test all alarms.

Reset the fitting by unclipping the fitting from the back plate and removing the battery for 60 minutes (the red light and low battery chirp may continue for a short time afterwards).
Refit the battery and reconnect to the mains,
If the issue persists, the fitting will need to be replaced.

Please contact [email protected] if the issue persists.

• What is the wattage of this unit?

The unit operates at 23W, or 24W when in emergency mode.

• What is the brightness of this bulkhead?

The unit delivers 2300 lumens.

• What is the color temperature?

The unit has a color temperature of 4000K (Cool White).

• Is there an emergency option available?

Yes, the emergency version is model GL-CLUX15EM.

• What are the emergency features?

The emergency unit includes an integrated 3-hour battery backup.

• Does this bulkhead include a motion sensor?

No, this specific model does not have a built-in sensor.

• Can this unit be paired for Master/Slave functionality?

Yes. This unit is compatible with the GL-MLUX15 model. It can be wired into a circuit of up to 30 fittings, allowing the MLUX’s motion sensors to control the illumination levels across the entire group.

• How do I change the brightness of the unit?

On the fitting there are two dip switches, as standard these are both set as on so the unit operates at 2300 Lumens. If you leave Switch 1 on and turn Switch 2 off the unit will turn to 1500 Lumens. If you turn both Switches off then the unit will turn to 1000 Lumens.

• What Wattage?

24.5W / 25.5W Emergency

• How bright is this bulkhead?

2300 / 1500 / 1000 lumens

• What is the colour temperature?

4000K

• What Lamp is used?

SMD LED

• Is the motion sensor in this model standard?

Yes

• What is the range of the motion sensor?

12m x 6m Max

• Does this unit have Master/Slave functionality?

Yes, this unit can be wired to utilise master/slave functionality with up to 30 slave fittings. It is also compatible with the GL-CLUX15.

• How do I control the two-level light function?

These fittings have a two-level light function, with the functionality being controlled by dip switches.

• What are the default settings of this Bulkhead?

Detection Range on full, hold time set to 10 minutes, Ambient Operating Light on permanently, Stand-by Period on Unlimited and Stand-by Light Level on 10%. See diagram below.

• What does the first dip switch determine?

The first switch determines Detection Area, when turned on the range of the microwave sensor is 100%, when turned off it is 50%.

• What is the second & third dip switch? (Clock A)

Hold time, this determines the time the fitting remains on 100% brightness after the microwave sensor is triggered.
Please see below for controlling length of hold time.
5 Seconds – Switch 2 On, Switch 3 On
1 Minute- Switch 2 On, Switch 3 Off
5 Minutes- Switch 2 Off, Switch 3 On
10 Minutes- Switch 2 Off, Switch 3 Off

• What is the fourth and fifth dip switch for? (Moon & Sun 1)

This is for Ambient Operating Level, this determines how light or dark the area must be for the fitting to work.
Please see below for controlling the Lux Level for the unit operating.

• What is the Sixth and Seventh dip switch for (Clock B)

This is for the stand-by period of the light. This determinates the amount of time that the fitting stays on its dimmed down stand-by mode.

0 Seconds – Switch 6 On, Switch 7 On
10 Minutes – Switch 6 On, Switch 7 Off
30 Minutes – Switch 6 Off, Switch 7 On
Unlimited – Switch 6 Off, Switch 7 Off

• What does the Eighth Dip switch Control (D)?

This controls Stand-by Light Level which, determinates the brightness of the fitting in its dimmed down stand-by mode. When the Stand-by period is set to unlimited the Stand-by light level will be set by default at 10%, which cannot be changed.

Stand by level 10% – Switch 8 On

Stand by level 25% – Switch 8 Off

A String Inverter is a device that connects to solar panels and converts the DC power taken from the sun into usable AC Current for your home or the Grid.

Direct Current, this is the power that is generated by the solar panels from the sun.

Alternating Current, this is the usable power that is converted from the solar panels for your home.

1.0kW, 2.5kW, 3.6kW

On the 1kW and 2.5kW models there is 1 MPPT and on the 3.6kW model there is 2.

All models of the GridBuddy String Inverters are rated for 1 string per MPPT.

A string is a group of individual solar panels wired together in a series.

70V

This is the minimum voltage required for the inverter to start converting DC from the Solar Panel to AC for the house/grid.

All inverters are IP65, this means they can be installed internally and externally.

The maximum rated AC power output on each String Inverter is 1kW, 2.5kW and 3.6kW

The easiest way to track what you are generating is using your generation meter in your house.

•How long does it take to charge the battery of the solar bollard?

6 Hours

•How bright is the bollard?

150 Lumens

•How long will the bollard be illuminated when activated?

Between 8 Seconds – 8 minutes, this is adjustable.

•What is the detection range of the PIR Sensor?

Between 6-10 Metres, 120°

•Where should the bollard be installed?

The fitting should be placed in direct sunlight away from shade, remembering that the shade moves with the sun throughout the day. As best as possible, the solar panel should face south with an angle of 30-40°.

For the PIR to best work, avoid installing the fitting near ventilation ducts, air conditioning units or street lights. To avoid false triggers you should avoid pointing the sensor at objects that are likely to move in the wind such as trees or shrubs, as well as highly reflective surfaces.

•What surface can the bollard be installed on?

The bollard can be installed on a range of surfaces from wooden sleepers, or on softer ground like grass using the GL Bollard Spike and concrete surfaces using the expansion bolts provided.

•How do I change the mode of the bollard?

To select the mode of the bollard, press the button to the right of the sensor.

When the top light is on, at night the fitting will turn on in backlight mode at 15% of its full brightness. When the motion sensor is triggered, the fitting will brighten up to full before dimming back down to backlight mode. The fitting will switch off at dawn.

When the bottom light is on the fitting will trigger only at night, activating on full when motion is detected, before switching back off.

When no lights are on, the fitting is on standby mode, and no power will be consumed.

•How do I adjust the duration of illumination?

To adjust the duration the light is on full when triggered, turn the time dial with a flat head screwdriver. The duration has a range of 8 seconds to 8 minutes.

•How often should I maintain the bollard?

To ensure the fitting remains in good working order, you should clean the solar panel every two weeks.

•How long does it take to charge the battery of the solar bollard?

6 Hours

•How bright is the bollard?

150 Lumens

•How long will the bollard be illuminated when activated?

Between 8 Seconds – 8 minutes, this is adjustable.

•What is the detection range of the PIR Sensor?

Between 6-10 Metres, 120°

•Where should the bollard be installed?
The fitting should be placed in direct sunlight away from shade, remembering that the shade moves with the sun throughout the day.

For the PIR motion sensor to work most effectively, avoid installing the fitting near ventilation ducts, air conditioning units or street lights. To avoid false triggers you should avoid pointing the sensor at objects that are likely to move in the wind such as trees or shrubs, as well as highly reflective surfaces.

•How do I change the mode of the bollard?

To select the mode of the bollard, press the button to the right of the sensor.

When the top light is on, at night the fitting will turn on in backlight mode at 15% of its full brightness. When the motion sensor is triggered, the fitting will brighten up to full before dimming back down to backlight mode. The fitting will switch off at dawn.

When the bottom light is on the fitting will trigger only at night, activating on full when motion is detected, before switching back off.

When no lights are on, the fitting is on standby mode, and no power will be consumed.

•How do I adjust the duration of illumination?

To adjust the duration the light is on full when triggered, turn the time dial with a flat head screwdriver. The duration has a range of 8 seconds to 8 minutes.

•How often should I maintain the bollard?

To ensure the fitting remains in good working order, you should clean the solar panel every two weeks.

•How long does it take to charge the bollard?

6 Hours

•How bright is the bollard?

200 lumens

•How long does the bollard illuminate for?

15 Seconds

•Is this changeable?

Not on this model.

•What is the detection range of the PIR Sensor?

Between 6-10 Metres, 120°

•Where should I install the bollard?

The fitting should be placed in direct sunlight away from shade, remembering that the shade moves with the sun throughout the day. As best as possible, the solar panel should face south.

For the PIR motion sensor to work most effectively, avoid installing the fitting near ventilation ducts, air conditioning units or street lights. To avoid false triggers, you should avoid pointing the sensor at objects that are likely to move in the wind such as trees or shrubs, as well as highly reflective surfaces.

•How do I select which mode to use?

To select the mode of the bollard, press the button to the left of the sensor.

When the top light is on the fitting will trigger only at night, activating on full for 15 seconds when motion is detected, before switching back off. When the bottom light is on, at night the fitting will turn on in backlight mode at 10% of its full brightness. When the motion sensor is triggered the fitting will brighten up to full for 15 seconds before dimming back down to backlight mode. The fitting will switch off at dawn. When no lights are on, the fitting is on standby mode.

•How often should I maintain the bollard?

To ensure the fitting remains in good working order, you should clean the solar panel every two weeks.

•What is the bollard charge time?

5 hours

•What is the bollard total discharge time?

24 hours

•How Bright is the bollard?

280 lumens

•What colour temperature is the bollard?

4000K

•Where is the On/Off Switch of this bollard?

The ON/OFF switch is discreetly located in a hole at the rear of the inner light head covered by a rubber stopper. To operate, please remove the stopper, use the provided Allen key to toggle the switch and reinsert the stopper. This is to minimise accidental activation when installed in public spaces.

•Where should I install this bollard?

The bollard should be placed in direct sunlight away from shade, remembering that the shade moves with the sun throughout the day. For the PIR motion sensor to work most effectively, avoid installing the bollard near ventilation ducts, air conditioning units or street lights. To avoid false triggers you should avoid pointing the sensor at objects that are likely to move in the wind such as trees or shrubs as well as highly reflective surfaces.

•What does this button do on the Remote?

12H- Sets the light to operate for 12 hours only
4h- Sets the light to operate for 4 hours only
Motion 25% / 100%- Runs at 25% throughout the night, then boosts to 100% when motion is detected, returning to 25% after 30 seconds
Motion Off / 100%- Remains off until motion is detected, then switches to 100% for 30 seconds before turning off again
25%- Bollard will run at 25% throughout the night
100%- Bollard will work at the default working program
What is the Default Working Program of the bollard?
0-2 Hours- 100% Power with Motion Sensor
2-7 Hours- 30% Power + 70% when Motion Sensor is triggered
7-11 Hours- 20% power without Motion Sensor
11-17 Hours- 10% Power + 40% power when Motion Sensor is triggered.

•How do I maintain the Bollard?

To ensure the bollard remains in good working order, you should clean the solar panel every two weeks. The Bollard should be fully charged every 3 months to maintain its performance.

•Light Constantly Turned Off

– Please check the switch is turned on
– Please check the bollard is in direct sun light
– If the weather has been overcast or rainy for consecutive days the bollard will not have been able to fully charge and will charge battery when the weather/conditions improve.
– Debris on the solar panel affecting charging, please clean

•Light has a short run time

– Please check the bollard is in direct sun light
– If the weather has been overcast or rainy for consecutive days the bollard will not have been able to fully charge and will charge battery when the weather/conditions improve.
– Battery life may have expired and will need replacing, please contact GL

•What Lamp is used?

B22

•How many Lumens is the lamp?

800 Lumens

•What wattage is the lamp?

7W

•How do I change the bulb over?

Turn off at mains supply. Remove the fixing screws from the head of the bollard, you will be able to unscrew the lamp out from the bollard and fit a new lamp. Once fitted, reattach the head of the bollard with the fixing screws. Turn on at mains supply.

•What Lamp is used?

SMD LED

•How many Lumens is the lamp?

700 Lumens

•What wattage is the lamp?

7W

•How do I change the bulb over?

Unfortunately, this bollard does not have an interchangeable lamp.
Installation Guide?

•What Lamp is used?

E14

•How many Lumens is the lamp?

250 Lumens

•What wattage is the lamp?

3W

•How do I change the bulb over?

Turn the mains off for the bollard. Using the Allen Key provided remove the top of the fitting. Insert an e14 lamp twisting clockwise to secure. Reattach the top of the fitting with the Allen Key. Turn mains back on.

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