Homeowners

Most common home technology issues can be resolved in just a few minutes, without the need for specialist tools or calling out an engineer. Before booking a professional, follow our step-by-step “First Fix” guides below to help identify the problem and get your home’s products back up and running.

Downlights

Modern downlights are designed to be reliable, low maintenance, and easy to replace. But like any electrical product, issues can happen over time.

The good news? Most problems are straightforward to identify and often just as easy to fix.

EV-IQ

It’s the end of a long day. You’re home, the car’s plugged in… and nothing happens.

No charging, No clear answer, just a charger that isn’t doing what it should do.

Situations like this can be frustrating, before you call an installer, run through these quick checks and see if it can be resolved.

Safety Alarms

It’s 2:14am. The house is quiet, everyone’s asleep… then suddenly — a loud, persistent alarm cuts through the silence.

You check the kitchen. Nothing. No smoke, no obvious danger. Just that relentless sound echoing through the house.

Situations like this are more common than you might think. The good news? In most cases, it’s not an emergency — and you can resolve it yourself in minutes.

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